Cancellation policy

Consumers have a right of withdrawal from contracts for the delivery of goods in accordance with the following provisions.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor to his or her independent professional activity.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must contact us (CR Onlinehandelsvertretung GmbH, Smaragstraße 4, 80995
Munich, Germany, Tel: 089-15882866, Email: 45bside@studio-lu.com) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.

You can also electronically complete and submit the sample cancellation form or another clear statement on our website. If you make use of this option, we will immediately send you confirmation of receipt of such cancellation (e.g., by email).

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. The direct cost of returning goods is estimated at a maximum of approximately €30.00 for each such item that cannot normally be returned to us by post due to their nature (freight forwarding goods).

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal:

The right of withdrawal does not apply to contracts

- for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To JCR Solution & Consulting GmbH, Rubinstraße 9, 80995 Munich, email: janni@haengematten-kollektiv.de

I/we (*) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Date
                                  

(*) Delete as appropriate